Knowledge Base

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Welcome to Antedea Knowledge Base. Here you will get to know how we actually work.

 

What is Antedea and What do we offer?

Antedea is a Digital Marketing Service Agency based in Europe(Estonia). We believe in exercising the best marketing policies.

How can you register with us?

You will get an option to register. To Register with us, click on the “register” tab which will lead you to a page where you can create a new account with us.

Enter your personal information in the given bars along with your billing address (full address)

Then set your Password and click on Register.

After this, a confirmation mail will be sent to your email address.

Post confirmation, you can log in to your account and get started with your purchase.

How to purchase?

You can add the services packages you want to opt for by simply adding it to your cart. To check the details you need click on the “view cart” option.

You can also remove any purchases you can simply do it by removing from the cart. To proceed with the purchase further click on the checkout option where your price will be mentioned. We even offer promotional codes so you can enter that in the ‘promo code’ option and purchase your services at a discounted rate.

Now that you have registered with your user id and password you can easily sign in to antedea.net and now you have access to all the services Antedea provides.

What is the process once we complete your project?

We deliver your projects accordingly, normally we take 3-4 working days for basic website development but in order to customize we need to your requirements. Then you will get the blueprint. This same goes for the digital marketing service. We first need to check your requirement and only after that we can provide an estimated time.

What is our refund Policy?

When it comes to refund we issue a complete refund for subscription based on plans if they have failed or not. If we have failed to solve within the initial 30 days of subscription then we definitely refund the full amount. Antedea will possibly invoke a partial refund of subscription fees after subtracting the charges for serving the client on a side case by case basis.

Payment Policy we follow.

We require a 50% of the total deposit from our clients at the starting of the project. After the project is done we will show you the website and once you approve of our work, you need to make the full payment. We accept all major credit cards including Visa, Mastercard, Discover, American Express, Paypal. for customise services you need to play 50% advance, then we create the design layout for you, after your approval you need to pay the rest 50%, then we can deliver you the project/service.

How do I make sure that it is a genuine company?

We, at Antedea, try our best to provide our clients with the best business possible. However, we cannot guarantee and nothing is certain. We never promise something that we cannot deliver in time but we have effective and professional approach towards our work.

You can also check out our following pages:

Do this company have an In-House Team?

Yes, we do have In-House Teams of highly skilled and professional people with our rich experience, knowledge, skills and proven track record in different parts of Europe. Clients are always welcome to visit our offices physically, in case there arise any doubts on the nature of our works that we perform or undertake.

What is our stand on the classified information that we collect form our customers?

When any customer visits our website on the pretext of registering, you are asked to create an account where you need to fill in your personal information like name, email address and phone number and your billing address.

We use this data to maintain client service requests, reply to promoting communication, emailing clients our newsletter, follow up with our customers when serving business needs, so on and so forth.

What are the Terms and Conditions of Termination?

There are some of the Terms and Conditions that might lead to the termination of projects:

  • Regardless of a prior reminder sent by Antedea, you have delayed your payment under the Contract for 7 days or more
  • You as an Advertiser breach the obligation to have all necessary rights, permits and licenses for the display of the Services and the operation of your Site(s) and business activities in the selected countries
  • You fail to comply with any of the requirements of the Antedea quality agreement, anti-fraud policy or the anti-counterfeiting & anti-piracy policy
  • You materially breach any other obligation of the Contract and fail to remedy the breach within a reasonable time granted by Antedea

If you have any other queries mail us on sales@antedea.net or support@antedea.net

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